CES Bookings Module

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CES Bookings Module

Business by appointment

Whether it’s bookings, reservations or appointments, if your business allocates date and time slots to your customers, then the CES Bookings module will help you manage them better.

A better way to manage your bookings

This simple to set up and use software offers the information you need in quick-scan visual formats, making the most complex of diaries straightforward. Finding a booking or customer is easy. Search by name, date or even comments and you’ll find current, completed, even deleted bookings, in an instant.

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In addition, it’s easy to set up data-capture questions that your staff can ask when they take new bookings. Logging answers to simple, chatty, ‘how did you hear of us?’ type questions can generate useful marketing data that will help you better target your special offers and promotions.

The perfect package for hospitality and hoteliers

Why purchase an expensive Property Management Systems (PMS) software package when the CES Bookings module has the potential to offer all the PMS functionality you need, at a fraction of the cost?

Seamless working from booking to bill

CES Bookings module software enables seamless working across every department of your business and can be tailored for the specific needs of each booking.

Off to a flying start

If a party requires rooms and dinner, for example, you can allocate the rooms and pre-book the table, straightaway. The booking information entered into the system software can then be used to automatically generate a letter confirming the room and restaurant reservations, accompanied by pre-order menus, if required.

Build customer loyalty

Combine the Bookings module with the CES Customer module to create and run your own loyalty scheme, with discounts and offers that are carefully targeted to particular groups of customers. Link with the CES Text module and promote your latest offers direct to your customers mobile phones.

Getting the details right

During a guest’s stay, prompts for requirements like newspapers and wake-up calls can be easily set for the duty staff, next day. And, when a member of the restaurant staff takes a customer’s coat, for example, simply enter a comment back into the system stating its exact location — e.g. hanger H27 — speeding things up when it’s time to collect.

The possible uses are endless.

At a glance:

  • Calendar-linked charge sheets break down into time slots that you can customise for your
    business
  • Automated colour coding for booking status: ‘expected’, ‘active’ and ‘overdue’
  • Fast and reliable search and change functions
  • Enables deposits and pre-payments to be taken in advance
  • Ensure the best personal service at all times: set up alerts and messages to flag up special occasions, free-of-charge appointments etc.
  • Tailor the 25 diary template options to cover specific areas of your business — e.g. accommodation, restaurant reservations, bar bookings, conferences and events...
  • Set prompt questions for particular types of bookings to capture all the information you
    need, up-front
  • Set up multiple forms and document templates for fast, automatic generation of confirmation,
    dependent on the type of reservation
  • Set reminders for services like wake-up calls and morning papers

 

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