Privacy Policy
We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.
Disclosure of information
CES Software complies with and is registered under the Data Protection Act 1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data.
Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry.
Any personal details that we use to provide or promote our products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes without your permission and will not be used by us for any purpose other than that which you requested.
The Internet is not a secure medium. However, to protect your data we put in place various security procedures including use of firewalls, backup measures, we limit access to data to relevant personnel and password protect all machinery holding personal data.
GDPR Policies
1. Our appointed GDPR Data Protection Officer (DPO) is Kamal Dave. He can be contacted by email: kamal@cessoftware.com, for any aspect or issues related to GDPR. The DPO keeps a register of:
1.1. Minutes and instances of each company meeting held on GDPR
1.2. Data protection breaches
1.3. Each employee that has been trained on GDPR
2. CES Software prides itself on adhering to the GDPR legislation as it applies to Small Business (we have less than 250 employees).
3. CES Software has implemented all reasonable steps to safeguard the data both printed and electronically kept.
3.1. We keep, by ensuing all paper-based records are locked away when not in use, and only used accessible by staff with the authority to do so.
3.2. All electronic data is only accessible via appropriate passworded authority, and the systems themselves are protected by electronic firewalls and other electronic safeguards to prevent hacking where possible.
3.3. We maintain a register of all electronic equipment and file cabinets, with a description of what data resides on or in these assets that could be compromised should that asset be stolen and the data in them compromised.
4. You have the right to:
4.1. Request what data we hold on you or your company.
4.2. Request a copy of your signed consent form to hold sensitive data such as bank account details should these be held for you or your entity.
4.3. Update any data you believe is incorrect
4.4. Request how we use your data
4.5. Request us to limit the use of the data (i.e. take you off a mailing list). However, if you are a customer, we are entitled to keep sufficient data to send you invoices, and further data should we be extending credit to you in the normal course of doing, being with each other.
4.6. Request us to delete the data
5. We have the same right of data request from you as you have on us.
6. CES Software has requested all their suppliers and agents to confirm in writing that they adhere to GDPR, and therefore will not inadvertently compromise your data held with us.
6.1. CES Software will not share your data with any supplier agent or 3rd party without your consent or an order of the court.
7. When clients suppliers or dealers provide CES Software with data related to a specific query or purpose, CES Software will only use this data pursuant to the investigation required for rectification or clarification as the case may be. Following which the specific data shall be destroyed and erased from our records within 30 days, unless there is a specific legislated document retention obligation on CES Software which will then take preference.
Personal information
You don't have to register to access CES Software's website, however, we want to help you find exactly what you require as quickly and smoothly as possible. Therefore, the more we know about your preferences the easier it is for us to help you. For this reason, we encourage you to register with us.
Once registered we are in a better position to recommend specific properties or services of potential interest to you. Your details may be combined with other information in our records in order to:
Save you having to keep giving us the same information for different CES Software services.
Help you to get more out of your visits to our website by suggesting information about products and services which may be useful to you.
Keep other parts of CES Software up to date with your details in order to offer you products and services by post or e-mail that may interest you.
When you register you consent to us using your personal data in the manner described in this Policy.
If you do not register, the personal data we collect from you will be limited to the specific enquiry you have made. CES Software will use that data for no other purpose than to facilitate that transaction.
If any of the information that you provide to CES Software changes, for example if you change your email address, name, address or contact numbers, please let us know the correct details by sending an email to cesenquiries@cessoftware.com
Cookies
CES Software's web site, or an embedded component from a trusted partner may automatically create a 'cookie' when you visit us.
A 'cookie' is a piece of information that is held on your PC, which enables our website to recognise you on subsequent visits and allows us to tailor your visit to your specific requirements.
As the 'cookie' is based on your PC we are unable to recognise you if you visit any of our websites from a different PC unless you register with us.
If you do register, then you will be able to login from any PC using your passcode’s Software's use of 'cookies' does not include the collection of any personal information regarding the use of your PC or internet browsing in any way.
If you do not want a cookie to be created on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please note that some personalised services on this site may not be available if you choose to disable cookies.
You can read more about cookies and their use at the Interactive Advertising Bureau's dedicated website: www.allaboutcookies.org
CES Software complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.
We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold.
We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside CES Software without your explicit permission.
If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in, either online or through other contact with CES Software.
Third party sites
Third party internet sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.